Privacy Policy

Introduction

This Privacy Policy explains how we collect and handle information when visitors access our website. We prioritize safeguarding personal data and are committed to transparent practices outlined in this policy.

By using this site, you consent to these privacy practices and our Terms of Use. Declining to provide information may prevent access to certain services.

Information We Collect

Website Use Information
We collect anonymous data that cannot identify individuals, including navigation patterns, frequently viewed pages, and referral sources. This information helps us develop marketing strategies and deliver relevant content.

Personally Identifiable Information
We may collect sensitive data that enables identification, such as your full name, email address, mailing address, and phone number. This collection occurs when you complete forms, register accounts, or request services on our site.

We will never request passwords or usernames via email.

Use of Personally Identifiable Information

When voluntarily provided, personal information is used to:

• Fulfill email signup and contact requests
• Complete account registration
• Customize your experience on our website
• Send relevant advertisements, promotions, and communications
• Communicate special offers and featured services
• Comply with legal procedures and regulations
• Share information with third-party vendors as needed to support these functions

Children

Our website is a general-audience platform. We do not permit or knowingly collect information from anyone under 13 years old. Parents should supervise children's online activities using parental controls.

Automatically Collected Information

We save data based on user interactions, including IP addresses, referring websites, and navigation activity. This enables efficient inquiry processing and enhanced customer service. Raw logs are retained temporarily for security and site management purposes only.

Cookies and Tracking

Like most websites, we use cookies to enhance user experience and personalization. Cookies are small data files stored on your computer that track activity information.

You may disable cookies through your browser settings, though doing so may limit access to certain features.

Retargeting and Third-Party Services
Trusted providers may serve advertisements using retargeting technology. These companies measure ad effectiveness and use visit information from this and other websites to improve user experience. Anonymous information is collected through pixel tags and cookies — no personally identifiable information is shared.

SMS/CALL PRIVACY POLICY

SMS OPT-IN & CONSENT:
By providing your phone number and opting in, you consent to receive recurring automated text messages and calls from Brubaker Inc. using an automatic dialing system.

DATA WE COLLECT:
• Mobile phone number
• SMS/call consent records and preferences
• Message delivery and response history

HOW WE USE YOUR DATA:
• Send automated appointment reminders and confirmations
• Service updates and follow-up communications
• Respond to your inquiries via call or text

THIRD-PARTY SHARING (CTIA REQUIRED):
We do not share your mobile information with third parties for their marketing purposes. We may share with service providers who help deliver messages.

DATA RETENTION:
We retain your phone number while you are an active customer and for 12 months after opt-out for compliance records.

YOUR RIGHTS:
• Access: Request a copy of your data
• Update: Correct your phone number anytime
• Delete: Request removal from our systems

OPT-OUT: Reply STOP to any message
HELP: Reply HELP or call 717-299-5641

Message and data rates may apply.

Contact: Brubaker Inc- Service@Brubakerinc.com - 717-299-5641

Information Sharing

We share aggregated, non-identifiable data with subsidiaries, affiliates, and service providers. Personally identifiable information is shared only in these limited situations:

• With your explicit consent
• With third-party service providers assisting with our products and services, subject to confidentiality agreements
• With subsidiaries, affiliates, and parent corporations for notifications and offers
• When legally required or for investigating illegal activities, fraud, safety threats, or Terms of Use violations
• Among corporate entities when account information is stored to provide seamless experiences
• In the event of asset acquisition by another company

We do not currently share personal information with unaffiliated organizations presenting unrelated offers.

Security

We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of provided data. Our servers are protected by firewalls and housed in secure facilities. While no system is completely immune to attacks, our protections substantially reduce security risks.

Opting Out

You may opt out of services at any time by:

• Deleting all cookies or adjusting browser settings to notify you when cookies are set
• Following opt-out directions in email communications
• Disabling interest-based ads on third-party platforms

Arbitration

Disputes arising from this policy or site usage shall be governed by the Federal Arbitration Act, applicable federal law, and Pennsylvania state law. All claims must resolve through binding arbitration rather than court proceedings (except small claims court). Disputes are handled individually, not as class actions. Notice of claims must occur within one year or be forever barred.

Privacy Policy Changes

This policy may change without direct notice. Updates will be posted on this page. We encourage you to review this policy upon each visit.

California Privacy Rights

California residents who have established a business relationship with us may request information regarding personally identifiable data shared with third parties for direct marketing purposes and the identities of those parties (per California Civil Code Section 1798.83).