Heat Pump Repairs in Lancaster, PA

Chris was good and thorough in determining the right Trane unit for us and collecting all the details needed for a smooth install. Randall, Nate, Ray, and Matt were involved in the install, which went smoothly and finished earlier that I expected. The communications from Chris and Randall were great so we knew exactly when things were going to happen. Very professional – and they left our house and property nice and clean.

We recently replaced our gas furnace and AC unit. We had Brubaker replace it with a new Trane system. Katey, who was our sales representative was wonderful and full of knowledge. She came out to the house, gave an estimate, explained the process, and answered all questions. She was in and out with no pressure! She communicated everything so clearly from start to finish. If anything was needed, Katey was on it immediately.

The installers also did a great job. They worked very efficiently and got the job done in one day. Joel and crew did a fantastic job! A real pleasure to do business with.

The entire process went extremely smoothly from the very beginning to the very end. This was such a relief, I certainly did not anticipate this prior to starting the initial process. It was so nice to have a totally stress free experience. They deserve beyond a 5 star review!

Technician (Abbie H) was attentive, professional, and appeared legitimately concerned about the service performed. She was attentive and thorough. She provided detailed explanation and appeared to be genuinely concerned about our HVAC needs. It was obvious that she stands by her work. I am very happy with Brubaker, Inc.

Alex did an excellent job servicing our new heating system. He is efficient, thorough and above all courteous and personable. He kept me informed about each stage of the process. Alex is certainly a valuable asset to Brubaker.

Our technician did a great job. Alex is always very personable and knowledgeable. We had a service and we added something we needed. Thanks again.