At Brubaker Inc. you will work with a Design & Project Manager from your initial inquiry to job completion.
Our Design & Project Manager will assist you and be your main contact through the entire process from inception until completion. While every remodeling project is different, there are some basic steps you can plan for, which include:
Step 1: We will make an appointment to come to your home to view your existing room, take measurements and reference pictures, and get a feel for the style of your home. We'll also talk with you about what features your family and lifestyle require in the room. Well also discuss your style and color preferences. It’s also helpful for us to know an approximate budget so the design can be tailored to your needs.
Step 2: Using the information from the initial consultation we’ll create a design, choose products, and form an initial proposal that utilizes the available space while being aesthetically pleasing and functional. When that work is complete (usually in about 2 weeks) we’ll contact you to schedule an appointment for you to come to the showroom to review your design!
Step 3: During your showroom visit your design and materials will be reviewed, making any changes you like or adding elements to complete your dream room.
Step 4: After all material selections are finalized you will receive a firm quote on the project, including all materials
Step 5: When the design and quote are approved by you we will ask you to sign a contract detailing the project. At the time of signing Brubaker Inc. asks for a deposit of 1/3 of the total project amount. This may be paid in cash, check, VISA, MasterCard, American Express, or Discover.
Step 6: After the contract is signed and the deposit paid we will order all of your project materials. When we have an idea from our vendors of when your material will arrive, we will contact you to schedule a start date. It can sometimes take 4-5 weeks, depending on the material ordered, to have arrival dates, so it may take some time for us to contact you. You are always welcome to contact us with any questions during this time.
Step 7: Our own in-house installers will arrive at your home on the day scheduled. He will arrive daily until the job is complete. Any changes to the schedule, i.g. shop time to fabricate items for your job, etc., will be communicated to you by the installer the day before. Your second payment of 1/3 of the total is due on the start date. You may give this directly to the installer, mail it to us, or call us with a credit card number.
Step 8: After completion of the job we will contact you to be sure everything is satisfactory and review our special Friends & Family bonus program with you! You will then be billed for the remaining 1/3 of the total due along with any extra work you requested during the project.